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Data skills gap is costing Singapore companies S$5bn in lost productivity annually

SMU Assistant Director (Enterprise Information Systems) Vennila Vetrivillalan said, “Data is central to SMU’s operations. That’s why we don’t keep it siloed – every employee who can state their intended use and outcome can apply for access. But working and making decisions with data can often make employees feel overwhelmed, which is why we have trained every department to be data literate. As a result, they are able to use data to influence many of the decisions the University makes, from understanding student’s learning effectiveness and providing support for those who are falling behind, to identifying and closing faculty gaps, cutting down on energy consumption or deploying the right amount of librarians. There is no limit to where data can improve the student experience."