The Singaporean restaurants using new business models, industry innovations and modern tech to beat COVID-19

Commenting on Singapore’s food and beverage businesses transitioning to online avenues amidst the COVID-19 crisis, SMU Professor of Marketing Kapil Tuli and Director, Retail Centre of Excellence said, “Transforming traditional business modes to go online is the right way to go and businesses which tap on this will do better than the others even after the crisis tides over, because by then, they will be able to tap on an omni-channel approach.”