Turn Data to Value: Building Smart Operations

Synopsis

The banking industry is going through major digital transformation and at the same time generating much more data than it used to be. The question is how does a bank leverage on these data into actionable insights for betterment of customer servicing, operational efficiency and cost effectiveness of business. The speakers will share their point-of-views and experience on harvesting data for building smart operations utilizing advanced analytics and transforming to data mindset and culture.

About the Speakers

Mr. Alok Kumar

Alok has a total of 21 years of International experience in driving customer focused business and operations transformations within Financial Services – both consumer and corporate banking with leading Technology, Consulting and Bank. He brings a strategic perspective on the trends shaping the future of banking including digitization, customer centricity, data and analytics, convergence of physical and digital channels, and co-creation with Fintech/Partners.

In his current role, Alok is responsible to run analytics team to deliver data science initiatives and bring data culture for Institutional Banking Operations to maximize use of data covering 14 markets.

Dr. Benxu Liu

Dr. Benxu is a data scientist from DBS, focusing on digital transformation and data science initiatives. Before joining DBS, he works in various risk management areas in both bank and stock exchange, covering market/credit risk, capital and collateral.

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