SMU Senior Lecturer in Information Systems, Patrick Thng commented about Grab’s latest move into the electronic payment market, where it recently launched a peer-to-peer fund transfer feature on its app with the aim of extending the payment platform to more than 1,000 merchants by the fourth quarter of this year. Mr Thng noted that it would be tough to get micro-retailers such as hawkers on board in the first year, but Grab can offer lower transaction fees and services such as food delivery.
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